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Faqs

FAQ

FREQUENTLY ASKED QUESTIONS

1.What is the scope of our business?

The main products include brazing machines, laser welding machines, automatic cold press machines, automatic polishing machines, cold press moulds, hot press moulds, stamping moulds, blister moulds, sintering moulds, automation machine spare parts, saw blade steel core, and steel. 

2.What is the process of product?

Mold development → Put the mold into the injection molding machine or other equipment for debugging → After debugging → Production of finished or semi-finished products →  finished product → packing → Deliver

3.What is MOQ?

Normally it is 500 sets, but can be negociated.

4.What is delivery time?

Mold finishing circle is from 30 to 90 days according to different products.Basically products finishing circle is about 30 or 40 days.

5.What is payment term?

Mold payment term:50% deposite,30% mold test and sample delivery 20% before small batch production. Can be negociated.

Products payment terms:30%deposite,balance against documents. Can be negociated.


6.What famous brands have you served?

Internationally, our products have reached customers in Europe, North America, and Southeast Asia. For example, a diamond tool factory in Germany was impressed by the precision of our laser welding machines and the durability of our sintering mould frames, which have become essential components in their production process. Meanwhile, a company in the United States saw a 30% increase in productivity after adopting our automatic cold press and polishing machines. Whether it’s a small - scale business or a large - scale enterprise, our commitment to delivering top - notch products and services has earned us the trust and long - term cooperation of customers worldwide.

7.What is after-sales service?

The free after-sales service period of the mould is 6 months. After 6 months, our company can provide paid replacement parts service, but cannot provide door-to-door maintenance service. If the mould is produced in our company, our company will continue to ensure the normal supply of products.